End-to-end solutions
Our Services
Comprehensive solutions for the textile industry, backed by authorized Atexco representatives
We are the authorized Atexco technical service for Colombia and Latin America: installation, preventive and corrective maintenance for dye-sublimation textile printers, DTG, laser cutters, and calenders, with factory-certified engineers and original spare parts stocked locally in Bogota.
A stopped industrial printer costs production every hour. That is why we combine 24-hour phone support, remote diagnostics, and scheduled visits: most cases are resolved in a single call.
Industrial Machinery
We are the authorized Atexco® representative for Latin America. We offer the complete line of latest-generation digital textile printers.
- High-speed digital textile printers
- Laser cutting machines with machine vision
- Calenders and finishing equipment
- Original supplies and accessories
Technical Service
Our Atexco-certified engineers handle installation, preventive maintenance, and corrective maintenance for all our equipment. Most issues are resolved in a single call.
- Installation and commissioning
- Scheduled preventive maintenance
- 24-hour phone support, single point of contact
- Free software updates
Original Spare Parts
We keep an extensive inventory of original Atexco spare parts with shipping across Latin America.
- Printheads
- Mechanical and electronic parts
- Maintenance kits
- Express shipping across Latin America
Training
Training programs for operators and technicians, both on-site and remote. Includes two weeks of complementary training at the Atexco factory with lodging and meals.
- Operator training
- 2 weeks at the Atexco factory (lodging and meals included)
- In-person and online courses
- Atexco certification
How We Work
A clear, professional process from start to finish
Consultation
We assess your needs
Evaluation
Detailed technical analysis
Proposal
Tailored solution
Installation
Professional commissioning
Support
Ongoing assistance
Consultation
We assess your needs
Evaluation
Detailed technical analysis
Proposal
Tailored solution
Installation
Professional commissioning
Support
Ongoing assistance
Technical service FAQs
How often is preventive maintenance recommended?
It depends on your production hours: for intensive operations we recommend scheduled quarterly checks of printheads, wipers, filters, and the ink system. A preventive plan avoids unplanned downtime and extends printhead life, the most expensive component.
Do you provide service outside Bogota and Colombia?
Yes. We serve all of Colombia and Latin America with immediate remote support and scheduled on-site visits. Most issues are diagnosed and resolved in a single call with our engineers.
Do you work with original spare parts?
Exclusively. We keep local stock in Bogota of Kyocera printheads, electronic boards, solenoid valves, sensors, and original Atexco maintenance kits, with express shipping across the region.
How does the 24-hour support work?
Through the service advisor line by phone or WhatsApp. Our engineers run remote diagnostics, guide you step by step and, if a part or visit is needed, they arrange it immediately. Software updates are included at no cost.
Ready to transform your textile production?
Our team of certified engineers is ready to advise you. Contact us today.